Acceptable Use Policy

This Acceptable Use Policy (“AUP”) is part of the Terms of Service of binedge, which is operated by IronPeak Trading - F.Z.E, a Free Zone Establishment with limited liability registered in the Ajman Free Zone under licence and registration number 57224, with its office at Office C1-1F-SF11725, Ajman Free Zone C1 Building, Ajman Free Zone, Ajman, United Arab Emirates.

It applies to every customer and to everyone who uploads or receives files through a customer’s binedge hostnames. Customers are responsible for making sure their users follow it.

1. Prohibited content

You may not store, upload or deliver through binedge any file that:

• shows or promotes the sexual abuse or exploitation of children;
• is intimate or sexual imagery of a person shared without that person’s consent;
• is pornographic;
• promotes or provides gambling, lotteries, online card games or multiplayer role-playing games, or private servers for games;
• promotes or provides peer-to-peer lending;
• promotes or sells illegal drugs or unregulated medicines, or advertises unlicensed medical services;
• infringes copyright, trademark or other intellectual property rights, including pirated software, books, videos or comics;
• contains malware, ransomware, spyware or code intended to exploit systems, or serves as part of a command-and-control system;
• is used for phishing, such as pages, images or files that imitate another organisation to obtain credentials or payment details;
• is used to defraud people or to sell goods or services whose sale is illegal where they are offered;
• incites or glorifies terrorism or violence against people, or threatens a person;
• discloses another person’s private information, such as identity documents, financial details or home address, without a lawful basis; or
• is otherwise illegal in the United Arab Emirates, in Singapore where binedge stores files, or in the country where it is delivered.

2. Prohibited activities

You may not:

• give your signing keys to anyone outside your organisation and its service providers, or publish them in apps, web pages or public code;
• try to access files, buckets or hostnames that belong to another customer, or to bypass signed links, expiry times, size limits or content type checks;
• scan, probe or test the security of binedge without our written permission;
• send traffic designed to overload binedge, including generating large numbers of image variants to exhaust processing capacity;
• use binedge hostnames in unsolicited bulk email or messages;
• use binedge to make files available to people or countries that are subject to sanctions applicable to you or to us; or
• resell or provide binedge to third parties as a service of your own without our written agreement.

3. Customer obligations

• Review abuse reports that we forward to you and respond within the time stated in the Abuse Reporting and Handling policy.
• Remove infringing or unlawful files from your own systems as well, so that they are not uploaded again.
• Tell us at support@binedge.net if a signing key may have been exposed.

4. Enforcement

If we find or are told about a breach of this AUP, we may, depending on how serious it is:

• ask you to remove the file or stop the activity;
• disable access to specific files and purge them from ESA edge caches;
• revoke a signing key and issue a new one;
• suspend your hostnames or the whole service; or
• end the agreement as set out in the Terms of Service.

We act first and notify you afterwards when the content involves the sexual exploitation of children, active malware or phishing, or a threat to someone’s safety. We report the sexual exploitation of children and other serious crimes to the competent authorities.

5. Reporting a breach

Send reports to abuse@binedge.net or use the report form on our website. The Abuse Reporting and Handling policy explains what to include and how we handle reports.

6. Changes and language

We may update this AUP. The date at the top of this page shows when it was last changed. This AUP is published in English and Simplified Chinese. If the two versions differ, the English version prevails.